The message [The camera is set to a mode that does not support Creative Look.] is displayed on the smartphone.
If the message [The camera is set to a mode that does not support Creative Look.] is displayed and you cannot set a Creative Look on the camera, check if the camera status is any of the following.
Camera statuses in which you cannot set Creative Look
- Video mode
- Intelligent Auto for still images (
Auto Mode)
- While a Picture Profile is set