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Error while creating recovery disc

Topic started on Aug 10, 2012 7:50 PM , last reply on Aug 11, 2012 12:28 AM

in VAIO and Computing > Notebooks
ayfujis
ayfujis
3 posts since
Aug 10, 2012

I am trying to create the recovery discs for my brand new Vaio and it keeps getting an error message. It tells me that an error had occured, shut down the pc and restart the process. No matter how many times I restart, the same thing happens. The DVD-RW (4.7gb) discs are brand new and are clean. The laptop is brand new. What could be causing this annoying problem!? Has anyone had this problem?


  • Blencogo
    Blencogo
    10,957 posts since
    Dec 22, 2004
    Written on Aug 10, 2012 8:17 PM

    Hi ayfujis and welcome.

     

    Have you installed any programs on the Vaio?  Some Virtual Disc software causes problems with the drive selection.

     

    After how long do you get the error message?

    What exactly is the error message you see?

    Have you tried a different make and type of disc?  Most use Verbatim, Sony or TDK DVD+R discs to prevent accidental deletion.

    Which Vaio Model do you have?

     

    If all else fails, all you can do is phone Vaio support for advice.

     



  • ayfujis
    ayfujis
    3 posts since
    Aug 10, 2012
    Written on Aug 10, 2012 8:57 PM

    Hi.

     

    I have installed Microsoft Office 2007, utorrent, iTunes, k lite codec pack and AVG. The error message first occured while burning disc 3 of 4. I then restarted from disc 1 and the same problem occured half way through burning disc 1. I have tried different discs, Sony, Verbatim and it is the same. The Sony discs are brand new. My vaio is SV-E1511C5E.


  • Blencogo
    Blencogo
    10,957 posts since
    Dec 22, 2004
    Written on Aug 11, 2012 12:06 AM

    I think you will need to speak to Vaio Support.  They may have seen this problem before and have a quick solution.


  • ayfujis
    ayfujis
    3 posts since
    Aug 10, 2012
    Written on Aug 11, 2012 12:28 AM

    Sorted. All I had to do was close the IE and Microsoft Outlook.


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