I am not a frequent user of my Cybershot DSC-W55 which I've had for several years.
Historically have been able to delete images at the time of uploading to my computer (I was using Picasa); I was given the choice to delete all images from my camera. Suddenly, although selecting this option as before, the images were left on the camera.
I now have a new computer and am no longer using Picasa - and still find that the images are left on my camera when I upload to the p.c.
I have 166 images on my camera and don't see the fun of deleting these one at a time.
I have searched the camera manual which gives direction only for single deletion; The Sony forums do not seem to have covered this problem.
I have atempted to email Sony with this query but when I enter my details on the email form, I am told I do not exist, although I am logged in under my user name and passord and able to access this forum. I have to say I don't think much of Sony for 'locking me out' from their expert advice in this way.
I wonder if anyone 'out there' can help me with my problem - as a greenhorn, I shall be enternally grateful.