Skip navigation

 
Currently Being Moderated

My Sony Vaio PCV-RS310 Will Not Read External Hard Drives

Topic started on Jul 18, 2012 4:48 PM , last reply on Jul 21, 2012 6:32 PM

in VAIO and Computing > All-in-one Desktops
edvanhalen1 1 posts since
Jul 18, 2012

I bought a  used sony vaio pcv-rs310 from a computer store, one by one it started not reading my external hard drives, I've tried everything, I'm at wits end with this thing, I've owned and repaired many computers, never have I had a computer as problematic as this, ...Any ideas before I dissect it for parts?

 

Message was edited by: edvanhalen1

 


  • Blencogo 12,799 posts since
    Dec 22, 2004
    Written on Jul 19, 2012 12:06 AM

    Hi edvanhalen1 and welcome.

     

    This looks like a US Model - probably about 9 years old.  Have you looked on the Sony US website for help?

     

    http://esupport.sony.com/US/perl/model-home.pl?mdl=PCVRS310

     

    Are you still using XP?

    Have you installed all the Service Packs?

    How are the external drives connected?

     

    Sorry - almost impossible to diagnose the problem from the information given.  Time to update your computer?

     



    • Reply
  • KatherineYH 96 posts since
    Jul 23, 2011
    Written on Jul 21, 2012 6:32 PM

    It may be a drive letter conflict.

    Plug both of them in, then right click on "computer" select manage.

    From the list on the left, select disk management. '

    From that point, let us know if you can see both hard drives in the list that shows up. If you can, select the one that isn't showing up in "computer" and right click it. From the popup menu, you can assign a new drive letter to it.

     

    Hope that helps, and welcome.

     

     

     

    _______________

    Life is too serious to be taken seriously https://imagicon.info/cat/12-13/text-smiley.png

     

    Copy/pasted from http://www.tomshardware.co.uk/forum/267581-14-laptop-read-external-hard-disks-together

     

    Message was edited by: rich912

    To provide source.


    • Reply

Share